As a leading supplier of roofing and cladding services, Cladding & Roofing Contractors are committed to providing our customers with quality service and workmanship.
It is our objective to meet the needs and objectives of our customers by providing good management, sound installation and effective quality control.
To achieve this, we will:
- comply with all applicable legislation, regulations and codes of practice
- strive to meet or exceed customer requirements and expectations
- maintain and review an effective business management system and retain certification against ISO 9001
- set and review objectives through formal meetings aimed at continual improvement of our business management system, products and services
- engage qualified, skilled and experienced workers
- provide training in order to continually improve our workers’ awareness and knowledge of the business management system
- identify, report, investigate and resolve all nonconformances and take appropriate action to prevent recurrence
- evaluate and monitor the performance of suppliers to ensure that supply quality products and services
- hold all levels of management accountable for the quality of work in their area of responsibility and ensuring the Quality Policy and business management system is understood, implemented and maintained at all levels within the Company.